Refund
Refund Policy
This clifbok page explains returns, exchanges, and refunds in a store-specific format.
Our approach at clifbok to order problems
If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
starting a request at clifbok
When requesting a return or exchange, contact us at Support@clifbok.shop before sending the item. Once the request is approved, clifbok will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
clifbok: condition of returns
Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
How clifbok handles support
For return or exchange assistance, contact Support@clifbok.shop or 774-463-5959.
Our approach at clifbok to eligibility
Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
clifbok: exceptions
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
refund timing at clifbok
After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Merchant Information
Business name: clifbok
Brand name: clifbok
Email: Support@clifbok.shop
Phone: 774-463-5959
Physical address: 100 Capitol St, Augusta, Maine, 04330, United States