Shipping

Shipping Policy

Use this guide from clifbok to review processing, delivery, and tracking.

tracking and addresses at clifbok
Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

How clifbok handles returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, clifbok also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Our approach at clifbok to processing and transit
Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Our approach at clifbok to delivery issues
For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@clifbok.shop or 774-463-5959. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

clifbok: delivery area
We currently deliver solely to addresses within the United States. Standard shipping is free.

Merchant Information
Business name: clifbok
Brand name: clifbok
Email: Support@clifbok.shop
Phone: 774-463-5959
Physical address: 100 Capitol St, Augusta, Maine, 04330, United States